Frequently Asked Questions

Please read our FAQ before sending us a message.

General Questions

No, we are an online-only store, allowing us to offer a wide range of products at competitive prices.

Simply browse our website, add your desired items to your cart, and proceed to checkout. You will receive an order confirmation via email.

We process orders quickly, but if you need to make changes, contact us immediately. If your order has not yet been shipped, we will do our best to accommodate your request.

Shipping & Delivery

We currently deliver within South Africa. If you’re unsure whether we deliver to your area, please contact our support team.

Delivery times depend on your location and chosen shipping method. Standard delivery typically takes 2-4 days, while express delivery takes 1-2 days.

Shipping costs vary depending on the delivery location and order size. You can view the shipping charges at checkout before confirming your order.